scheduling and attending meetings, creating agendas and taking minutes – shorthand may be required; keeping diaries and arranging appointments
organising travel for staff.
using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases; devising and maintaining office systems
booking rooms and conference facilities
using content management systems to maintain and update websites and internal databases
managing and maintaining budgets, as well as invoicing
liaising with staff in other departments and with external contacts
ordering and maintaining stationery and equipment
sorting and distributing incoming post and organising and sending outgoing post
organising and storing paperwork, documents and computer-based information
photocopying and printing various documents, sometimes on behalf of other colleagues